Why We’re Successful

The success we’ve generated during our first 10 years in business and the excellent reputation we’ve built along the way is based on a number of factors – our extremely loyal and committed team, our commercial acumen and our claims capability which has been tested many times and has never failed.

But above all it’s because of our clear and unwavering commitment to always putting our clients first. Quite simply, we always do what we say we will. And we do it well.

At ARMA Insurance Brokers we are fast, flexible, responsive and solutions focused. We work closely with our customers to deliver the right package on time and on budget. And this simple yet effective strategy results in an extremely high percentage of repeat business and an impressive number of referrals from our delighted clients.

To complement our own brand of individualised attention and ‘top-shelf’ service we also have the strength and resources of the Steadfast Group behind us. Our alignment with the Steadfast Group gives us a strategic partner that delivers multiple options for our clients and stronger purchasing power than we would have as a stand-alone broker.

This dynamic relationship enables our business to remain locally owned and operated while reaping the benefits of being aligned with a group that can access to the world’s insurance markets and cutting-edge insurance technology. It allows us direct access to policies and intellectual property held and managed by all the key insurance underwriters, associations and networks across the world including Lloyds of London, the National Insurance Brokers Association of Australia and the Australian and New Zealand Institute of Insurance & Finance.

In essence it means we can arrange insurance for almost anything you can imagine. And when it comes to claims, we will always fight for you and we fight hard. We act early and we act assertively. We exhaust every available avenue until we get a result.

AttitudeA – we value honesty and integrity above everything else

ResourcefulR – our team will always ensure you have the right product and coverage for your situation for the very lowest premium

MasteryM – we pride ourselves on excellence and knowledge within our industry to give you confidence when it comes to your insurances

AccuracyA – You cant afford to have grey in insurance, accuracy is a must and one of our most valued attributes